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What is your refund policy?

We offer a 100% refund in the following cases:

  • Your phone doesn't support eSIM and the eSIM hasn't been installed
  • The eSIM can't connect to a network at your destination and our support team can't fix the issue

Send your request with your order number within 30 days of purchase. Refunds are returned to your original payment method within 5–7 business days.

Still need help?

Our team is available 24/7 to help you.

Why smart travelers choose eSIM

Instant connection

Touch down and get high-speed data wherever you go.

No physical SIM needed

Buy your eSIM online and add it to your phone in a few taps.

Private & secure

Skip the public Wi-Fi. Use your own private 5G connection.

Save money

Data plans from just $3.49 for 7 days. Only pay for what you need!

No roaming fees

No more surprise phone bills. Use an eSIM instead.

Works wherever you go

Cross borders and hop onto local networks easily, all around the world.