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I've made the bank transfer but haven't received my eSIM?

Category: Payments & pricing

Your eSIM is usually sent within 5 minutes of us receiving your payment. If you haven't received it yet:

  1. Check your Spam / Promotions folder
  2. Check that the transfer description matches your order number
  3. Send a screenshot of the transaction along with your order number to our support team

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Our team is available 24/7 to help you.

Submit a support requestHotline 0372140949

Why smart travelers choose eSIM

Instant connection

Touch down and get high-speed data wherever you go.

No physical SIM needed

Buy your eSIM online and add it to your phone in a few taps.

Private & secure

Skip the public Wi-Fi. Use your own private 5G connection.

Save money

Data plans from just $3.49 for 7 days. Only pay for what you need!

No roaming fees

No more surprise phone bills. Use an eSIM instead.

Works wherever you go

Cross borders and hop onto local networks easily, all around the world.