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I can't install my eSIM

Category: Troubleshooting

  • Your phone needs a stable Wi-Fi connection during installation
  • Your phone must support eSIM and not be carrier-locked
  • Each QR code can only be installed once
  • Try entering the details manually if the QR code won't scan

If it still doesn't work, take a screenshot of the error message and send it to our support team along with your order number.

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Instant connection

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Buy your eSIM online and add it to your phone in a few taps.

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No roaming fees

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Works wherever you go

Cross borders and hop onto local networks easily, all around the world.